Shipping & Delivery

Fotile will distribute all accessories, appliances via local courier service to any location within Melbourne and Sydney as specified in the order confirmation. A delivery charge of $15 will apply to any order under $85. On-line orders over $85 will be despatched free of charge. Please allow 4-10 working days for delivery, add longer working days for delivery outside metropolitan areas.

Fotile will deliver all metropolitan major domestic appliance orders free of charge on the date specified on your order confirmation. Fotile’s installation will be available, if ordered prior delivery.

A $40 delivery fee will apply to all non-metropolitan major domestic appliance orders and these deliveries will be a door to door, street level service. Unfortunately, with deliveries to these areas, Fotile is unable to deliver into your home or offer installation or removal services so please contact your local service provider if you require these additional services.

Fotile will use reasonable commercial endeavours to distribute the product/s within specified time periods. If Fotile is unable to deliver the product/s (by reason of inventory shortage, transportation difficulties or otherwise), it will use reasonable commercial endeavours to do so within a reasonable period after the specified time period.

Fotile is not liable for failed deliveries as a result of the supply of incorrect or inaccurate address details. Should Fotile be required for whatever reason to re-distribute a product, a re-redistribution fee will be payable to Fotile prior to the re-distribution of the product/s.

If you have any questions, please email us on support@efotile.com.au.